Step 8 – county project

Step 8: Action Team Members Focus Projects on Gaps in Services

The program leadership and action team members then analyze the survey results in order to prioritize which gaps to address first and in which communities. Action teams conduct focus groups and informational interviews with leaders and residents in order to gain an understanding of why gaps exist and how best to address them. Action teams begin to develop projects using the four-step continuous quality improvement framework: assess, plan, act and evaluate.